My service is getting dropped every couple of hours. In searching out the problem I've found a shoddy wired plug. I really should have taken pictures of the wiring. It was horrible. Replaced that plug. Signal continued to drop so I went to my drop point, disconnected my phone lines and wired up a plug. Plugged my modem in. Got connection and it dropped again. This time after 10 minutes. Also, testing it at the drop point did not increase speeds, which I thought it would since I'm getting 1.4-5mb (absolute max) when I'm paying for 3.0mb. (in actuality it's 1.5 to 3.0mb service but I never see speeds over 1.5 (low 1.5's) I'm thinking it could be the modem. At&T will be out on monday but just thought I'd ask.