Explorer.EXE crashing at c0000005 HELP!

Discussion in 'OT Technology' started by Maverick, Sep 23, 2003.

  1. Maverick

    Maverick Guest

    This past week I have been plagued by Explorer.EXE deciding out of nowhere to crash. Here is the data for Dr.Watson.

    The application, C:\WINDOWS\Explorer.EXE, generated an application error The error occurred on 09/23/2003 @ 05:40:56.312 The exception generated was c0000005 at address 73FE4172 (<nosymbols>)

    This is really starting to piss me off. I have already started an investigation at Windows Help and Support and I'm waiting for their response. I don't know what to do, clean install of Windows XP AGAIN, with just SP1a??
  2. Maverick

    Maverick Guest

    Here's what I have loaded at startup:

    ATI Launchpad BARTON2500\Robbie Fawcett HKU\S-1-5-21-1844237615-688789844-682003330-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    AtiPTA atiptaxx.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    DU Meter c:\program files\du meter\dumeter.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HydarVisionDesktopManager All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Microsoft Office c:\progra~1\micros~2\office\osa9.exe -b -l All Users Common Startup
    NAV Agent c:\progra~1\norton~1\navapw32.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    NeroCheck c:\windows\system32\nerocheck.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    desktop desktop.ini NT AUTHORITY\SYSTEM Startup
    desktop desktop.ini BARTON2500\Robbie Fawcett Startup
    desktop desktop.ini .DEFAULT Startup
    desktop desktop.ini All Users Common Startup
  3. Rob

    Rob OT Supporter

    Jul 6, 2002
    Likes Received:
    Atlanta, GA
    Virus scan didn't find anything?

    Sounds like high time for a reformat. There are soooo many things that could cause that to happen, and none of them are easy to identify.
  4. Divine Vengeance

    Divine Vengeance Active Member

    May 21, 2003
    Likes Received:
  5. Maverick

    Maverick Guest

    Norton AV 2002 didn't pick up everything. My router is blocking a billion port calls every day. I just got back from my school and it's been six hours since my last reset. I un-installed 3 updates from my computer this morning, one about an RPC exploit, something about a shell exploit and an HTML converter patch. If I don't get any errors in the next two days I'll call it safe. If I do, clean install of Windows XP with only SP1a.

    Edit: This install of Windows XP is brand new. I've written zero to all my drives about 2 times this weekend with a WD utility.

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