HIGHLY AGREE
@saabguy we’re coming for those 115bps son
I know there's bad LO's and people who don't know WTF they are doing or how to conduct business. Currently in a similar spot as 2007-ish when a bunch of dumbass used car salesmen decided to get into lending because of the hot market. They will soon be gone when they realize there is a lot more to the business than taking a slam dunk refi application.
That being said, we get inundated with questions non-stop, 24/7. Typical deal has:
buyer
buyer's agent
buyer's agent transaction coordinator
seller's agent
seller's agent transaction coordinator
home insurance agent
title company rep
title company closing coordinator
title company escrow officer
When they all at different times are asking "hey checking on the status!" I want to answer "currently we can't get anything done because you motherfuckers won't leave us alone and keep asking for status updates every 45 minutes. You want a status update? buyer's file has been almost denied 3x since 8am today. The insurance agent is working on lowering the premium $200 and we found a small credit card we can pay off at closing to keep the debt ratio low enough to get approved. Your buyer keeps sending screenshots of bank statements instead of the ACTUAL BANK STATEMENTS that have been requested 4x, and the one time they sent an actual bank statement, they blacked out half the transactions because "this is my personal information and I don't see how it's any of your business." We haven't sent out the Closing Disclosure yet to get signed because the buyer still hasn't signed the Loan Estimate from 3 weeks ago, because that 3 week old Loan Estimate has different insurance numbers on it than the quote he just got 12 minutes ago, and "I refuse to sign something that isn't correct." Oh, and the DataVerify check shows the buyer was associated with a property in Oklahoma that foreclosed 3 years ago so we're trying to gather the documentation pertaining to that. So there's your update. Now if everyone would stop interrupting me and asking for "UPDATES???" every 5 minutes, I can work on getting it all cleared. Or I can put all work to the side and just keep updating everyone and we'll never close. Your call."