Discussion in 'Lifestyle' started by Spurious, Mar 14, 2008.
THEY'RE JOOZE! LOL!
Poor Jcoleman. What does he do on the weekends? lol
I tried to call them 2 hours ago because my 70-200 didn't come with a warranty card. Their customer service dept closes at 1pm on Friday
People call it Beards & Hats for a reason.
beards and hats
first time hearing that obviously
never heard that one before. i knew they were going to be closed this afternoon, so i ordered something first thing this morning and it didn't ship today
never heard that one before
They will accept orders at 7:00 am on Saturday.
WTF BH on day after thanksgiving
You just realized that?
I thought jews throught cameras stole their souls?
jews or not, they have some badass prices and some badass service.
they have a huge selection of decent prices with bad customer service.
if you're just ordering online obviously its fine, but the moment you email or call
and unfortunately its not a rarity, most pros know this
Yeah, I was asking for your personal story of bad service. I enjoy hearing people get angry and rant about things.
In other news, my Shures should be here from BH today. The irony of getting them on a saturday isn't lost on me.
B&H is the BIGGEST pain in the ass to deal with, and their service is going downhill. It's just the effect of them getting absolutely huge. I mean they've always been big, but the last time I was there it was just unimaginibly busy.
They've diversified into all types of consumer goods (home theater, computers, etc ) and now they are just FLOODED with people buying shit like a P&S camera, a set of speakers and a cake box of DVD-R's. They're getting at least 15:1 consumer to pro orders now, so for pros B&H blows to deal with now.
They really need to separate into Pro and Consumer businesses.
found a pricing error on some paper (8x10 price for 13x19), called in the order, guy said it was the normal price for the 13x19, I said in the mag its lower, he hung up.
They wouldn't send a 135L to my address when I first moved to santa barbara for school unless I changed the billing address on my credit card. they wouldn't allow any orders of 500 to be shipped to a different address (online order btw)