Right, so my girlfriend has had horrible luck with her 14 inch ibook. she's just had the logic board replaced twice within a week (about 2 weeks ago, she's on her third logic board now), apple care dinged up her case trying to open it, and cracked the bottom of her shell by over tightening the screw. Also, she's had a harddrive replaced, her wireless card replaced, fans quit working and a few other things... Apple care has been helpful in "fixing" the problems, but refuse to do anything about the dings and cracks that they do, also with all the fucked up hardware, is there anything we can do? anyone we can contact or complain too? her system was fine for the first 6 months, after that it's gone down hill. she's had it for about a year and a half.