iPod/FireWire Problems... HELP!

Discussion in 'OT Technology' started by Jackhole, Aug 21, 2004.

  1. Jackhole

    Jackhole New Member

    Dec 23, 2001
    Likes Received:
    Fort Lauderdale, FL
    I'm having an interesting problem with my FW bus and an iPod. I just got the iPod today and it wouldn't mount on the desktop, show up in iTunes or show up in the iPod Updater. When I checked the bus with an external 120 GB LaCie HDD, the drive worked fine. When I attached the iPod through one of the extra ports on the back of the HDD the iPod mounted on the desktop and showed up in the Updater, but not in iTunes. I reset the iPod through the updater, and then nothing worked - all the buttons were dim on the updater, but I could still look at the contents of the iPod on the desktop.

    I called Apple support and they said they couldn't help me unless I spent $49 because my system is out of warranty (G4/400), however he said it was probably a FW bus problem. I don't think so because the HDD works fine on both FW ports.

    Anyone have any suggestions? I want to use my iPod!

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