my modem is not responding. it says unable to establish dial tone. i've opened it up and taken off the modem card and reinstalled it. i've changed the phone line and that didnt help. i ran through the help and it didnt help.... the help really only told me to release the "wait for dial one" and try it like that and also make sure all my settings for dialing where correct (area code, country). what else could it be? it gets no dial tone and i cant even here it attempting to dial out. i was having problems with it disconnecting all last week. it wouldnt disconnected when i asked it to. so i'd just shut down the computer.. now it just wont dial out. do you think it went bad (modem)? is it common for a modem to go bad? what's the cost of a new one to replace a bad one? this computer is a windows 98 128mb ram 18.6 gb hd. any help would be greatly appreciated..