Ok, I decided to copy her files to my external hard drive and reinstall the OS. I have done this several times now because after I reinstall it then shut it down, it won't boot back up. After I install it, I can run it just fine. Its the boot process where it hangs. The little dial never spins and the grey apple just sits there. I've even tried to boot it from a Rescue CD a friend of mine made (OS 10.3.6 w/ techtools for troubleshooting) and it hangs while trying to boot from that. What started out being a browser problem now seems to be more of a hardware issue somewhere. Any help is appreciated!