I have SBC Yahoo DSL wireless internet service. My download speeds are typically in the range of 20kbs. If I run a bandwidth test, my download ranges from 160 to 190 and my upload is usually around 60. Browsing is fine and web pages load quickly, but the download speed is really slow... Tech support will not give me a straight answer as to whether this is normal for a download speed. They just keep telling me that the 160 and 60 is where I am supposed to be. My first question is whether this is actually normal - because it seems very slow. And my second question is whether anyone knows how to speed it up. Please help! Also, when I use file sharing software I download at about 2kbs... Why is this so slow?