Here's my problem(with the computer). When I want to do a file transfer of music with someone my AIM shuts down. Not only does it shut down, it shuts down my modem kicking me off the internet. Within a few seconds my modem will come back on and cycle through eventually allowing me to sign back on to AIM and surf the net. As soon as this happens, I sign back on to AIM, and it shuts down again only to sign itself back on. After that everything runs fine. I've been to the trouble shooting page and that was no help. I called AOL they don't offer tech support for AIM since it's a free service. I've submitted a bug report to them but they don't respond to e-mails. Any suggestions will be helpful and tried. I've also tried uninstalling and re-installing. It didn't work.