Discussion in 'OT Technology' started by Falconer, Mar 9, 2009.
what do you do for their hosting package?
A low price so you can mark it up and make a decent profit.
Clients don't care about server stats. If you have a VPS or Dedi it will make it a lot easier to justify costs. I just toss them under any random plan and charge annually.
so you guys register the hosting plan in your name and then charge them for it?
get on aim fagmo
Yep. I just host them on my own shit.
I already have a VPS. I create an account and host their site on that account.
trying, it's not connecting
had that problem with them last night
Selling hosting through your company = bad idea. Guess where they come for support... you!
Use a hostgator or whatever affiliate link and get the $40 or whatever and let them pay a host company. they deal with hosting problems themselves.
This is why you mark-up the cost for managed support... Everyone knows this.
Ok how much are you marking it up? Do you really want to spend your time being an intermediary between a host companies shitty support and a naggy client that wants to know when their site will be back up?
in the business of bringing offline business online, there is a reson why they arent online (cost or ignorance) If its factor #1 you are going to need to make money in volumes. If it's the latter you have a solid client for ahwhile till he meets someone who has a lower price.
If you want to spend half your time on the phone messing with server support... have fun.
Do you do this? Small business owners usually have minimal request. I host about a dozen "small business websites" and the last person who "nagged" me was a year and a half ago regarding a problem in e-mail routing. The issues are usually minimal and non-occuring.
Communication is key. If you're doing hardware upgrades it's usually a nice gesture to send them a note telling them they may experience downtime. They are usually reasonable. Thus far, I've maintained 100% up-time with all my clients going on about four years now. You may be misinterpreting something here, but I'm not exactly a "hosting firm". It's simply a service I offer to my clients who come to me for web services. Most of them wouldn't even know where to go when it comes hosting. Not to mention, even if you try to pawn off hosting on Hostgator or something, your client will STILL come to you expecting you to support them since you built their website. So, unless you're one of those people who disappear and don't give a shit about their client after they paid, then that may work for you. But I have strong and reliable customers that trust me.
I run a Dedi at The Planet and VPS at ASO. They both pay for themselves and each client is billed roughly 1/4th cost of the server. I used to send all my clients to a buddy who did run a hosting firm. It was affordable, $5 a month, but support sucked, and they experienced a lot of downtime. I'll tell you first hand all of my customers are very happy that I'm managing their website and hosting services now.
Something tells me you haven't been doing this... Or at least haven't for very long. They are all for the most part fairly maintenance free. But again, it's not like I'm running a "hosting firm". They're just additional services I offer to make life easier for my customers.
Oh, and if you're talking about me being on the phone with server support, this is exactly why I pay more, because I know at The Planet and ASO I'll get reliable service. I'm not reselling off a shared hosting plan.
I completely disagree with you. From what I can tell, Falconer won't be hosting sites that are more than 5-10 flat html business identity. His clients will come to him if their site it down anyways, why not just host it for them. Build a network of clients that trust you and will eventually refer more business to you. Entrepreneurs tend to talk a lot amongst themselves and almost all of them eventually need a "Web-Guy" that can do it all. Design, host, etc.. Why not pick up the referrals from your current clients? They'll be more than happy to tell others that you are taking care of EVERYTHING for them.
I am doing that, I am building the sites for my clients and then offering to host them, if they need changes or what not, just easier for me to have access to it
Or at least make it appear you or your "team" is taking care of everything for them.
I guess it's easy for me, the company I work for owns a hosting company as well, so we do what ever we want haha
Not if you run the server yourself. I've got clients on my VPS paying anywhere from $20 to $99/month. I always let them know upfront that they can go to a shared host for $5 and get thrown on a junk server w/ 10,000 other accounts, have yet to have a customer choose that option (that didn't already have hosting).
I make most all of them create liquidweb accounts, so they aren't directly tied to me, but I know the support is top notch since I'm the one stuck calling them typically
^ do you make them sign up through affiliate or referring links?
20$/mo is not worth my time to deal with bullshit
no, I don't think liquidweb has a referral program but I could easily be wrong.. I'm not interested in marking up hosting, just happy to have a host with a phone number.
I charge 30$/month from my clients that have basic sites. They gladly pay it.
So lets just say you get up to 50 clients...that's $1500/month.
Out of all of my clients, I'd say 95% of them haven't ever asked me for a single thing regarding hosting. Once their sites are up, they don't need to change anything (very rarely) and it's essentially free money considering I need a quarter rack for another company of mine anyway.
Free money ftw.