It's weird, my friend has a counterfeit windows and were trying to restore his zune. We plug it in and then it goes from the "On your PC open zune software and restore device firm ware" back to "connect zune to your PC". I tried it on "safe mode" and it stays on the "On your PC" screen and then I open zune software, but it's still not detecting the zune. We tried downloading the Crack for WinowsGenuineAdvantage and it got rid of the nagging messages, but the crack didn't help installing the zune. Please sombody help me.