Backstory: I bought the little mp3 walkman about 8 months ago for the gym, car etc. Worked like a charm, Sonicstage v.3 worked wonderfully for being kinda crappy. Problem: Got an email from Sony about Sonicstage v.4 being out and I downloaded it. It automatically removed v.3, installed v.4 with no hiccups in the install process. The first time that I went to start the program, a box just about the size of the program startup box flashes for a second then disappears. Nothing in toolbar, task manager, etc etc. Go to open the program again and it starts to load normally but now there is an error msg about the jukebox program thats included having "A serious error and needs to close" (the typical windows error). Uninstall v.4, re-install... same issue. Unistall v.4, re-install v.3 ... same issue Called sony tech support and spent over an hour on the phone with them doing "the normal things" that work. We supposedly did everything short of a full system recovery and a reformat. Including uninstall/re-install 3 more times after removing various hidden sony folders. I'm not really willing to do the reformat but will if I have to. But for some reason, when v.4 installed it put someting on my system that it HATES! Everytime previous to the v4 installation worked like a charm, now that v.4 contaminated my system... System info: AMD 64 +3200 ASUS board 1 GB ram 150gb's HDD ANY idea's? Or anyone have the same issue?