2/20 - I ordered 250 rnds of Fiocchi 12ga A few days later, I received Barnaul 410. Called Dan's to correct the situation and found they were closed until the 5th of March. On the 5th, I called to tell Dan what happened. THAT SAME DAY he had UPS at my house picking up the Barnaul stuff. No time was wasted here. He assured me my new Fiocchi ammo was shipped out, but did not have a tracking number handy. Next day, I called for the tracking number, but he did not have it and said he would call me back. Never received a call back. UPS from PA to FL takes 3 business days. After a week went by, I called Dan and told him if my ammo shipped, I would have had it already. He said he's 99% sure it shipped and would call me right back with a tracking number. 6 hours go by and no call, so I called back and got the same story. Next day, I called to get the tracking number and Dan confirmed that my ammo had not been shipped, but that he could send it out to me. I informed him that his website said the #00 is out of stock, and he told me he would just send me #4. I said no go, I want a refund. He said my card would be refunded immediately. This was 5 days ago. Guess I'm going to the bank tomorrow.... I'll never deal with these people again.