A while back someone important to me confessed that she suffers from trichotillomania. I didn't think much of it until recently when she confessed that she had started again. It is hard for me to be supportive about the entire thing, or for me to simply say "you'll beat it" because from what I understand it can't be beaten, you simply learn to live with it. I've been pressed on time, but from what I've gleaned it is classified as an OCD? Lately she has been stressed out and from what I've googled about it, bouts happen as a method to deal with stress. I'd appreciate some information about it, mostly over what it is and how to be supportive about it other than simply "being there" (because she feels like she is alone in this). I'm unsure how to approach this without appearing like an absolute Neanderthal about it, so help would be appreciated.