I got that response, and it didn't work. It may work for you, though.
I emailed them again with an angry email telling them I took it apart and got this response;
_______________________________________
Hello Jean,
Thank you for writing us.
We regret to inform you that Sony Computer Entertainment America (SCEA)
does not recommend anyone
other than an authorized Sony Service Center (SSC) Technician opening the
PlayStation(R)2 computer
entertainment system. Doing so will immediately void the Sony Warranty,
and your PlayStation 2
system may not be repaired*. We apologize for any inconvenience.
If you need more assistance, please call our Technical Support line at (800)
345-7669. Our
representatives are available to assist you:
Monday through Saturday 6:00 a.m. - 8:00 p.m.
Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.
*Note: If any of the original components or parts are removed, altered,
modified, or have been
tampered, our SSC Technician will deem the unit not repairable, and return
your system back to you.
If you have further questions regarding this message, please refer to your
email case
number:1472142.
Annette S.
Multimedia CSR
PlayStation.com Customer Service
_______________________________________________